Shipping Methods & Timeframes
We offer flexible shipping options to fit your needs. All orders are processed with care and dispatched promptly.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Free on orders over $50 · $4.99 under $50 |
| Express Shipping | 2–3 business days | $9.99 flat rate |
| Overnight Shipping | Next business day | $19.99 flat rate · Order by 2 PM EST |
Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays). Once your order ships, you'll receive a tracking confirmation by email.
Shipping Destinations
We ship to all 50 US states. International shipping is available — costs and delivery estimates are calculated at checkout.
International Orders
International delivery typically takes 7–21 business days. Please note that customs duties and import taxes are the responsibility of the customer and are not included in the order total.
Order Tracking
A tracking link will be included in your shipping confirmation email. Live tracking is available for most carriers. If your tracking hasn't updated within 48 hours of shipment, please reach out to us.
Shipping Restrictions
Certain items cannot be shipped to PO boxes (signature required) or select remote locations. If your address is affected, our team will contact you directly.
Damaged or Lost Packages
We stand behind every order. If you experience any of the following, contact us within the timeframes below:
- Damaged items — Contact us within 24 hours of delivery with photos
- Lost packages — Contact us after 14 days with no tracking updates
- Address errors — Contact us immediately after placing your order
Need Help?
Our support team is here for you.
Email: contact@aeandmore.com
Response Time: Within 24 hours